Dell KACE
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“
The Dell KACE Appliance, and the service desk, has dramatically reduced my workload. Instead of being reactive, I am now very much proactive in the work that I do.
”
Jacob Lee, IT Help Desk Manager
US Synthetic
Home  /  Support  /  JumpStart Program

JumpStart Program for K1000 and K2000

Dell KACE Systems Management Appliances are well known as the easiest-to-use, most comprehensive and affordable alternative to computer management software available today, saving you time and your organization money. Like any new piece of critical systems infrastructure, it's useful to get some expert help early on.

Delivered either by Dell KACE or a Dell KACE Certified Partner, the JumpStart Program ensures that your KACE Appliance will be properly installed and configured for your environment. And, you and your team will get custom-tailored, hands-on training to immediately get the maximum value from your investment with the least amount of time committed from your team.

Each JumpStart is completed in just hours, enabling your IT management generalists to tackle advanced systems management activities quickly and easily. These sessions give you all the information you need to start saving time and your organization money.

Included in every JumpStart is:

  • Installation Assistance
    As part of the initial installation and configuration, your KACE Appliance will be brought up on your network and configured for your specific environment.
  • Best Practices
    You will receive training in KACE Appliance best practices such as how to organize devices into groups (labels) for management and reporting purposes; automating the KACE Appliance backups; and setting up alerts.
  • Reporting
    Each JumpStart will walk you through creating new reports and customizing existing reports with the KACE Appliance wizard-based authoring tool. If you are already standardized on an ODBC compliant reporting tool and want to use that tool to generate reports, we'll show you how to make the connection to the KACE Appliance database.

KACE K1000 Management Appliance JumpStart Program

The KACE K1000 Management Appliance JumpStart Program activities and training are focused specifically on the systems management and end-point security capabilities of the KACE Management Appliance.

  • Agent Deployment Assistance
    Your custom roll out plan includes deployment of up to 150 Agents and the capture of the initial computer inventory
  • Software Distribution & Patch Management Assistance
    Customized training and one managed installation created and deployed via remote administration.
  • Directory Services Integration
    LDAP or Active Directory integration.
  • Scripting and Policy
    You will be guided through the creation and deployment of scripts and policies.
  • Security Audit and Enforcement
    Training on how to set up OVAL vulnerability scans, and configure security policies such as enforcing XP firewall and Internet Explorer settings.
  • Service Desk
    Training on configuring the KACE Appliance service desk with custom escalation and routing rules, using custom fields, and importing user data via LDAP.

KACE K2000 Deployment Appliance JumpStart Program

The KACE K2000 Deployment Appliance JumpStart activities and training are focused specifically on the systems provisioning capabilities of the KACE Deployment Appliance.

  • Network Configuration
    You will be guided through the complete configuration of your KACE K2000 Appliance including: DHCP server configuration for KACE PXE boot; target computer PXE enablement; and KACE PXE boot configuration verification.
  • Systems Provisioning
    Training on all major deployment functions including scripted installation, disk imaging, and remote system recovery.