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The Dell KACE Appliance, and the service desk, has dramatically reduced my workload. Instead of being reactive, I am now very much proactive in the work that I do.
Jacob Lee, IT Help Desk Manager
US Synthetic

Production Appliance Support

KBOX News

AppDeploy is now ITNinja

After many long hours of work and a year of building and planning, AppDeploy is now ITNinja.com. The new site was quietly pushed live earlier this week and all AppDeploy traffic now redirects to ITNinja.com. All of the latest content from AppDeploy has made is successfully over to the new ITNinja site and you can once again begin to use the forums.

If you’ve had a chance to go to the new site, you’ll see that a lot has changed. Join us for  a live walk through of the new site with ITNinja and AppDeploy founder, Bob Kelly this Thursday, March 22, 2012 at 10 am PT.

Learn why we switched to ITNinja, learn where to find all of their favorite AppDeploy content on the new site, and get a rare chance to talk to Bob directly and ask him questions.

Register for the live tour of ITNinja

Mar 20 2012, 1:53 pm

K1000 v5.3 L10n agent/server patches are now available for download

New K1000 L10n patches are now available for download from our website to our global K1000 customer base. The patches include a number of server & agent improvements, as well as several crucial bug fixes.

Key patch changes include:

  • Support for Mac Lion 10.7.2
  • Windows inventory performance improvements
  • Better Windows logged-in user detection
  • Additional agent failure recovery capabilities

To patch install files and related release notes can be retrieved from our KACE support downloads page.

Mar 2 2012, 1:37 pm

Status of Requested non-Critical/non-Security Patches for K1000-series Server

The patch feed for the K1000 appliance provides Critical Security patches for operating systems and applications. To see all supported OS and applications please download and reference the following document: “Patching Support”.

Other non-security and non-critical updates for supported applications and operating systems may also be included in the patch-feed based upon customer request. Requests for additional updates are prioritized and scheduled for publication in the patch-feed on a weekly basis.

Please download and open the attached document to review the status of any open patch requests. If a specific non-critical patch is missing from the K1000 appliance and it is not on the attached list, please submit a new ticket to support@kace.com to request the missing patch.  Download the report here.

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Feb 28 2012, 9:15 am

KACE Native Imaging Toolkit

KACE Native Imaging Toolkit

Legacy deployment tools have their own proprietary image formats. Legacy tools usually require the installation of OS vendor servers from Microsoft or Apple to take advantage of the standard images which have obsoleted legacy proprietary formats.  The Limited Release of the KACE Native Imaging Toolkit allows unfettered use of WIM and DMG images directly from the K2000 itself.  This gives our customers the ability to pick the right tool for the job while retaining the K2000's easy-to-use centralized capture and decentralized deployment architecture. Customers who have time-sensitive deployments may wish to try the KACE Native Imaging Toolkit.  Native images can be faster to deploy in some circumstances.

Full documentation is included within the download.

Download here

Feb 27 2012, 6:27 pm

New product training for K2000 3.4 (live ANZ broadcast Jan 24th)

K2000 3.4 contains enhancements to make it easier to work with deployment and migration than ever before.  

We'll show you:

  • How to add offboard storage to your K2000
  • Use SSL to secure the administrative UI
  • Go over the new limited releases of the Native Imaging Toolkit for Mac and Windows, which allows you to work with WIM and DMG images directly from your K2000, and KBE Manipulator, which allows you to customize your boot environments.  

K2000 3.4 goes farther than ever before in letting you work with larger K-images, native WIM and DMG images, user documents and settings, and integration with your K1000. 

It also includes support for Mac OS Lion and our Driver Feed 2.0.  K2000 3.4 lets you do more with your existing assets than ever before.

Next Broadcast:

Tuesday, January 24, 2012 10:00 am  Australia Eastern Daylight Time (Sydney, GMT+11:00) Register Now

The recording of the the US live broadcast is now available.

K2000 v3.4 New Feature Training(US recording)  (54 minutes)

Jan 19 2012, 9:26 am

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